Shipping is available for all orders within Egypt🚚
Sporty Zone Policies
Exchange and Return Policy
We always strive to provide the best quality and service to our customers. If you face any issues with your order, you can benefit from the following exchange and return policy:
First
Exchange
The customer has the right to request an exchange within 14 days from the date of receiving the order.
The product must be:
The product must be:
- In its original condition
- Unused and unwashed
- Attached with all tags
Second
Return
The customer has the right to request a return within 14 days from the date of receipt in case of:
- A manufacturing defect
- Receiving a product with different specifications than requested
- Shipping costs will be deducted
- The product must be in its original condition
Shipping
Shipping Fees
In case of a manufacturing defect or an error on our part, Sporty Zone bears the full shipping costs.
In case of exchange or return for personal reasons, the customer bears the shipping costs.
In case of exchange or return for personal reasons, the customer bears the shipping costs.
Duration
Processing Time
The request is reviewed within 24-48 hours of receiving the returned product.
The exchange is processed or the amount is refunded after confirming the product's condition.
The exchange is processed or the amount is refunded after confirming the product's condition.